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Fundraising practice

We are members of the Fundraising Regulator (FR), and our staff are individually members of the Institute of Fundraising (IoF).

This is a sign of our commitment to best practice in all fundraising activities, which means you can donate in confidence. As part of our membership, we adhere to the Fundraising Promise as set out by the FR.

We abide by the Code of Fundraising Practice and the professional standards expected of all IoF members. Any complaints about our fundraising should be made to the FR, which acts as an independent public complaints system for the self-regulatory scheme, offering a system of redress for the public.